Compassionate Veterinary Receptionist & Care Coordinator

Petvet-Care-Centers; Cumming (GA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k)

Pet Discounts

Calm app + EAP access

CE stipends

Career development resources

Grant Circle

Local hospital culture

Job summary

Crestview Animal Hospital in Cumming, Georgia, seeks a Care Coordinator to join a high-performing team delivering superior care and exceptional service. This role encompasses administrative and customer service duties, aligning with positions like Veterinary Receptionist or Client Care Specialist.

The Crestview team focuses on compassionate treatment and a stress-free client experience, within a multi-doctor, 24/7 practice that cares for pets at every life stage.

Qualifications

• Applicants must be 18 years of age or older.
• Customer service experience required.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Veterinary experience

Job description

Crestview Animal Hospital in Cumming, Georgia, seeks a Care Coordinator to join a high-performing team delivering superior care and exceptional service. This role encompasses administrative and customer service duties, aligning with positions like Veterinary Receptionist or Client Care Specialist.

The Crestview team focuses on compassionate treatment and a stress-free client experience, within a multi-doctor, 24/7 practice that cares for pets at every life stage.