Care Coordinator - Vet Receptionist with Growth Benefits

PetVet Care Centers; Suwanee (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k)

Job summary

PetVet Care Centers' Heart of Suwanee Animal Hospital in Suwanee, Georgia, is seeking a Care Coordinator to join a high-performing team delivering superior care and service. This role supports hospital operations with administration, client communication, and data entry.

The hospital emphasizes a Culture of Care, local autonomy with national support, and opportunities for development within a collaborative environment. You care for pets; we care for you.

Qualifications

• Must be 18 years or older.
• Strong clerical skills with ability to organize files and records.
• Excellent customer service and courteous communication.
• Accurate cash handling and cashiering abilities.
• Strong multitasking and attention to detail.
• Able to stand, walk, and lift animals up to 50 pounds.

Responsibilities

• Provide excellent customer service in person, over the phone, and in high-stress situations.
• Manage lobby flow, address concerns, calm distressed owners, and schedule appointments.
• Handle basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assist with medication pickups, inquiries, and information about services and products.
• Input and manage data in practice management software, including billing.
• Assist with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconcile cash drawer and perform end-of-day duties for accurate financial transactions.

Skills

Clerical skills

Customer service

Cash handling

Multitasking

Attention to detail

Communication

Tools

Practice management software

Job description

PetVet Care Centers' Heart of Suwanee Animal Hospital in Suwanee, Georgia, is seeking a Care Coordinator to join a high-performing team delivering superior care and service. This role supports hospital operations with administration, client communication, and data entry.

The hospital emphasizes a Culture of Care, local autonomy with national support, and opportunities for development within a collaborative environment. You care for pets; we care for you.