Compassionate Veterinary Front Desk Specialist

Community Veterinary Partners; Media (Delaware County); Presencial; USD 19 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Bonus opportunities

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Parental leave

Scrub allowance

401(k) matching

Pet discounts

Resumo da oferta

Aston Veterinary Hospital is seeking a customer service–oriented receptionist to join the growing front desk team. The role emphasizes greeting clients and pets by name, handling calls, scheduling appointments, processing payments, and maintaining accurate medical records while delivering compassionate, professional service.

Ideal candidates are friendly, calm under pressure, and able to communicate veterinary services clearly.

Qualificações

• High school diploma or equivalent; some college preferred.
• Strong customer service and communication skills.
• Experience with multi-line phone systems and basic clerical tasks.

Responsabilidades

• Provide compassionate care and greet clients and pets by name.
• Answer phones promptly using a multi-line system and route messages.
• Receive and transmit faxes; manage appointment scheduling (boarding/grooming).
• Process payments and explain hospital policies and invoices.
• Maintain a clean, welcoming reception area and accurate records.

Conhecimentos

Customer service

Communication

Phone etiquette

Attention to detail

Computer literacy

Payment processing

Formação académica

High school diploma

Some college preferred

Ferramentas

Vet software

Descrição da oferta de emprego

Aston Veterinary Hospital is seeking a customer service–oriented receptionist to join the growing front desk team. The role emphasizes greeting clients and pets by name, handling calls, scheduling appointments, processing payments, and maintaining accurate medical records while delivering compassionate, professional service.

Ideal candidates are friendly, calm under pressure, and able to communicate veterinary services clearly.