Compassionate Veterinary Front Desk Specialist

Alliance Animal Health; Lebanon (NH); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Vacation and Sick Time

Education Allowance

Tuition Reimbursement

Job summary

Stonecliff Animal Clinic of New Hampshire is seeking a receptionist to greet clients, manage appointments, and handle payments in a busy, AAHA/USDA accredited practice. The role requires compassion, calmness, and solid communication; veterinary experience is preferred.

You will support a multi-doctor team in a modern facility and contribute to a high‑quality client experience. We offer growth through hands‑on training, a supportive work environment, and comprehensive benefits.

Qualifications

• Experienced receptionist with a minimum of 1‑year veterinary experience preferred.
• Compassionate, calm, team player, multi‑tasker and strong communicator.
• Highly organized and possess computer skills.
• Self‑starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients, answer questions and triage client concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow; check in and check out clients and process payments.
• Provide friendly emotional support in a compassionate and discreet manner during times of need.
• Must be able to withstand unpleasant odors and noises; may be exposed to bites, scratches, animal waste and potentially contagious diseases.

Skills

Compassionate

Team player

Multi-tasking

Strong communicator

Computer skills

Veterinary experience (1 year)

Tools

Computer skills

Job description

Stonecliff Animal Clinic of New Hampshire is seeking a receptionist to greet clients, manage appointments, and handle payments in a busy, AAHA/USDA accredited practice. The role requires compassion, calmness, and solid communication; veterinary experience is preferred.

You will support a multi-doctor team in a modern facility and contribute to a high‑quality client experience. We offer growth through hands‑on training, a supportive work environment, and comprehensive benefits.