Veterinary Receptionist

Alliance Animal Health; Lebanon (NH); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Vacation and Sick Time

Education Allowance

Tuition Reimbursement

Job summary

Stonecliff Animal Clinic of New Hampshire is seeking a receptionist to greet clients, manage appointments, and handle payments in a busy, AAHA/USDA accredited practice. The role requires compassion, calmness, and solid communication; veterinary experience is preferred.

You will support a multi-doctor team in a modern facility and contribute to a high‑quality client experience. We offer growth through hands‑on training, a supportive work environment, and comprehensive benefits.

Qualifications

• Experienced receptionist with a minimum of 1‑year veterinary experience preferred.
• Compassionate, calm, team player, multi‑tasker and strong communicator.
• Highly organized and possess computer skills.
• Self‑starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients, answer questions and triage client concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow; check in and check out clients and process payments.
• Provide friendly emotional support in a compassionate and discreet manner during times of need.
• Must be able to withstand unpleasant odors and noises; may be exposed to bites, scratches, animal waste and potentially contagious diseases.

Skills

Compassionate

Team player

Multi-tasking

Strong communicator

Computer skills

Veterinary experience (1 year)

Tools

Computer skills

Job description

Stonecliff Animal Clinic of New Hampshire is a multi‑doctor, full‑service general practice providing the highest quality veterinary medicine since 1990. We are the sister hospital to Dr. Dan Kelly’s Stonecliff Veterinary Surgical Center. Ourbrand-new facility offers top notch services including preventative care, wellness care, routine and complex surgery, ultrasound, dental and behavioral case management, and so much more!

We pride ourselves on being anAAHA accredited hospital, USDA accredited hospital, AND part of the American Association of Feline Practitioners. Our goal is to provide the best veterinary medical care in the northeast with state‑of‑the‑art equipment, the most knowledgeable staff, and a genuine love for our patients and their companions. We are committed to educating our clients with the most up‑to‑date information so that they can make informed choices about their pets’ health and lifestyle and live happy, healthy lives for years to come.

We are growing and looking to add more colleagues that are passionate about client care to our team! We love to welcome new teammates and we also love teaching – you’ll fit right in whether you’re a multi‑year veteran or brand new to vet med!

Hours of Operation

• Monday - Wednesday: 7:30AM - 7:00PM
• Thursday - Saturday: 7:30AM - 5:00PM
• We are closed on Sundays

To learn more about us click the link: https://stonecliffacnh.com/

Job Duties

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Opportunities for growth through a variety of virtual and hands‑on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1‑year veterinary experience preferred
• Compassionate, calm, team player, multi‑tasker and strong communicator
• Highly organized and possess computer skills
• Self‑starter with the desire to continue to advance your knowledge and skillset

Pay Range

$15-$23/hr

Benefits

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full‑time employment status vs part‑time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/