Compassionate Veterinary Client Care Specialist

Alliance Animal Health; San Marcos (CA); Presencial; USD 26.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k matching

Life Insurance

HSA/FSA

Continuing Education

Descripción de la vacante

East & West Animal Hospital is seeking a friendly Veterinary Customer Service Representative to greet clients, schedule appointments, and manage payments in a fast-paced, supportive environment.

You will help educate clients, provide compassionate service, and collaborate with a team that values empathy and innovative medicine. This role offers opportunities for growth through training and development within a busy veterinary practice.

Formación

• Minimum 1+ years of veterinary receptionist experience.
• Coverage of some Monday and Saturday shifts are required for this position.
• Some previous veterinary assistant experience is preferred, but not required.
• Previous experience utilizing Avimark is a plus, but not required.
• Compassionate, calm team player with a positive attitude.
• Exceptional multitasking abilities and strong communication skills.
• Highly organized with excellent computer proficiency.
• Self-motivated, with a desire to continuously learn and grow in your role.
• Ability to handle emotionally charged situations with professionalism and resilience.
• Excellent written and verbal communication skills, especially in difficult or emotional circumstances.
• Comfortable working in a veterinary environment—must not be squeamish.
• Ability to adapt quickly to changing situations and manage multiple priorities effectively.

Responsabilidades

• Greet clients and patients at the hospital reception and triage concerns.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Maintain the visual appeal of the reception area and provide emotional support.
• Handle calls or emails and direct to the appropriate party for resolution.

Conocimientos

Vet receptionist

Customer service

Communication

Multitasking

Computer proficiency

Team player

Compassionate

Avimark

Herramientas

Avimark

Descripción del empleo

East & West Animal Hospital is seeking a friendly Veterinary Customer Service Representative to greet clients, schedule appointments, and manage payments in a fast-paced, supportive environment.

You will help educate clients, provide compassionate service, and collaborate with a team that values empathy and innovative medicine. This role offers opportunities for growth through training and development within a busy veterinary practice.