Compassionate Veterinary Client Care Specialist

Steele Creek Animal Hospital; Charlotte (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Pet discount

Job summary

Steele Creek Animal Hospital in Charlotte, NC is seeking a friendly client services representative who loves animals and helping pet owners. You will greet clients, answer phones, schedule appointments, and guide new clients through our services, with a focus on clear communication and a calm, compassionate demeanor.

Our team is dedicated to growth and excellence, offering cross-training, a supportive manager, and opportunities to learn additional skills while working in a busy,

Qualifications

• Must love people and pets.
• Flexible shifts Monday–Saturday, some holidays.
• Attention to detail and organization.
• Calm in emergencies.
• Strong team communication and message taking.

Responsibilities

• Answer phones, schedule appointments, and manage client communications.
• Assist front desk and support treatment when needed.
• Maintain clean, organized work area.
• Provide compassionate client service.

Skills

People skills

Customer service

Telephone etiquette

Job description

Steele Creek Animal Hospital in Charlotte, NC is seeking a friendly client services representative who loves animals and helping pet owners. You will greet clients, answer phones, schedule appointments, and guide new clients through our services, with a focus on clear communication and a calm, compassionate demeanor.

Our team is dedicated to growth and excellence, offering cross-training, a supportive manager, and opportunities to learn additional skills while working in a busy,