Compassionate Vet Receptionist - Front Desk & Client Care

Indian Tree Animal Hospital; Arvada, Northern (CO, KY); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Job summary

Indian Tree Animal Hospital in Arvada, CO is seeking a veterinary receptionist to be the friendly first contact for clients and their pets. You will manage front desk duties, verify records, schedule appointments, process payments, and relay medical information with empathy.

The ideal candidate has at least 1 year of front desk experience in a veterinary setting, proficiency with practice software, and excellent communication skills.

Qualifications

• Minimum 1 year of experience as a veterinary receptionist.
• Strong front desk management and multi-tasking abilities.
• Proficiency with veterinary practice management software.
• Excellent verbal and written communication, empathy in client interactions.

Responsibilities

• Greet and check in clients and patients, update records, confirm appointments.
• Answer a multi-line phone system and handle scheduling, refills, and inquiries.
• Process payments, post charges, and schedule follow-ups.
• Communicate medical information empathetically, including end-of-life discussions.
• Maintain accurate electronic medical records and data entry in the PMS.
• Coordinate with veterinarians and staff for smooth patient flow.
• Keep reception area tidy to ensure a positive client experience.

Skills

Customer service

Front desk operations

Communication skills

Tools

Cornerstone

Avimark

ImproMed

eVetPractice

ezyVet

Job description

Indian Tree Animal Hospital in Arvada, CO is seeking a veterinary receptionist to be the friendly first contact for clients and their pets. You will manage front desk duties, verify records, schedule appointments, process payments, and relay medical information with empathy.

The ideal candidate has at least 1 year of front desk experience in a veterinary setting, proficiency with practice software, and excellent communication skills.