Compassionate Veterinary Front Desk Specialist

Alliance Animal Health; Indianapolis (IN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health benefits

Dental & vision

Liability insurance

401k & matching

Life insurance

HSA

FSA

Paid vacation

Paid sick time

Bereavement program

Parental leave

Tuition reimbursement

Career development

Referral bonus

Background check ok

Job summary

Alliance Animal Health is seeking an experienced veterinary receptionist to manage front-desk duties in Indianapolis. You will greet clients, triage concerns, schedule appointments, and handle payments with empathy and professionalism.

Ideal candidates have at least one year of veterinary front-desk experience, excellent organizational and computer skills, and a proactive, friendly approach to support clients during various medical outcomes.

Qualifications

• Experienced receptionist with veterinary experience preferred.
• Compassionate, calm, team player, and strong communicator.
• Highly organized with solid computer skills.
• Self-starter eager to grow knowledge and skills.

Responsibilities

• Greet clients and patients and maintain the reception area.
• Answer calls or emails and direct to the appropriate party.
• Triage client concerns and schedule appointments to maximize flow.
• Check in/out clients and process payments.
• Provide friendly emotional support with discretion.
• Be comfortable with potential odors, noises, bites, scratches, and waste.

Skills

Vet receptionist experience

Compassionate

Calm under pressure

Team player

Multi-tasking

Strong communicator

Computer skills

Self-motivated

Job description

Alliance Animal Health is seeking an experienced veterinary receptionist to manage front-desk duties in Indianapolis. You will greet clients, triage concerns, schedule appointments, and handle payments with empathy and professionalism.

Ideal candidates have at least one year of veterinary front-desk experience, excellent organizational and computer skills, and a proactive, friendly approach to support clients during various medical outcomes.