Compassionate Vet Receptionist — Flexible Hours & Benefits

Alliance Animal Health; Wilder (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Additional Benefits May Also Be May

Job summary

Greater Cincinnati Veterinary Specialists and Urgent Care in Cincinnati area is seeking a Veterinary Receptionist to welcome clients and patients, triage concerns, and manage calls and emails while scheduling appointments and processing payments. The role requires empathy, excellent communication, and the ability to multi-task in a fast-paced environment.

Benefits include PTO, health/dental/vision/life insurance, 401K, pet care discounts, continuing education allowance, and referral programs.

Qualifications

• Experienced Veterinary Receptionist with a minimum of 1-year veterinary experience preferred.
• Ability to work late evening shifts.
• Compassionate and calm team-player.
• Highly organized and possess computer skills.
• Ability to multi-task.
• Strong communication and customer service skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Maintain the visual appeal of the hospital reception area and greet clients and patients, answer questions and triage concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow; check in and check out clients and process payments.
• Provide friendly emotional support in a compassionate and discreet manner during times of need to clients.
• Must be comfortable with various medical outcomes and possible unpleasant odors/noises.

Skills

Communication skills

Customer service

Multi-tasking

Organization

Computer skills

Team player

Job description

Greater Cincinnati Veterinary Specialists and Urgent Care in Cincinnati area is seeking a Veterinary Receptionist to welcome clients and patients, triage concerns, and manage calls and emails while scheduling appointments and processing payments. The role requires empathy, excellent communication, and the ability to multi-task in a fast-paced environment.

Benefits include PTO, health/dental/vision/life insurance, 401K, pet care discounts, continuing education allowance, and referral programs.