Front Desk Veterinary Receptionist (Flexible Schedule)

Boston Veterinary Clinic (Seaport); Boston (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Employee Assistance Program (EAP)

Discounted pet care

Teladoc access

Job summary

Boston Veterinary Clinic (Seaport) is seeking a receptionist to join our team in Boston, MA. You will be the welcoming face of the hospital, manage a multi-line phone system, and coordinate appointments with a focus on compassionate client interactions.

You will maintain medical records, assist with financial transactions, and educate clients on preventive care while upholding our Fear Free and Cat Friendly standards.

Qualifications

• A passion for providing exceptional customer service.
• Excellent communication skills and ability to stay calm under pressure.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Collaborative mindset with the ability to work independently and with guidance.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure seamless care coordination: maintain accurate medical records, manage appointments, and handle transactions.
• Educate clients on preventive care and hospital services to support pet health.
• Show empathy and professionalism, treating every pet as if it were your own.

Skills

Customer service

Communication

Organization

Teamwork

Adaptability

Tools

Veterinary software

Job description

Boston Veterinary Clinic (Seaport) is seeking a receptionist to join our team in Boston, MA. You will be the welcoming face of the hospital, manage a multi-line phone system, and coordinate appointments with a focus on compassionate client interactions.

You will maintain medical records, assist with financial transactions, and educate clients on preventive care while upholding our Fear Free and Cat Friendly standards.