Compassionate Vet Clinic Front Desk Specialist

Companions Animal Hospital; Boise (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health care plan contribution

Job summary

Companions Animal Hospital is a veterinary clinic that cares for small animals and is seeking a friendly customer service specialist to join our team in Boise.

You will greet clients and their pets, answer phones, schedule appointments using Impromed software, and handle payments and email/text communications. Occasional animal handling and a commitment to weekends/holidays off will be required.

Qualifications

• Experience in veterinary field preferred.
• Strong interpersonal and communication skills.
• Ability to handle phones, scheduling and payments.

Responsibilities

• Greet all clients and pets to create a welcoming atmosphere.
• Answer phones and schedule appointments using Impromed software.
• Check clients in/out and process payments.
• Handle medication refill requests and monitor emails/texts.
• Open/close the office and assist with occasional animal handling.

Skills

Customer service

Communication

Phone handling

Scheduling

Pet handling

Tools

Impromed veterinary software

Job description

Companions Animal Hospital is a veterinary clinic that cares for small animals and is seeking a friendly customer service specialist to join our team in Boise.

You will greet clients and their pets, answer phones, schedule appointments using Impromed software, and handle payments and email/text communications. Occasional animal handling and a commitment to weekends/holidays off will be required.