Compassionate Vet Clinic Front Desk Coordinator

Mission Pet Health; Arlington (TX); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Health & Wellbeing

401k — Retirement plan

Life Insurance & Disability coverage

Educational assistance (AVMA programs)

Discounted veterinary care

Job summary

Farrell Animal Hospital in Arlington, TX is seeking dedicated veterinary professionals for a receptionist role. You will manage a multi-line phone system, greet clients warmly, coordinate appointments, and handle payments, contributing to a welcoming, efficient hospital environment.

We require veterinary experience, strong communication, and organization. The role runs Mon-Fri 7AM-6:30PM and Sat 8AM-12PM, with benefits and a supportive team culture at an AAHA-accredited clinic.

Qualifications

• A passion for providing excellent customer service.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• Veterinary experience is required.
• Available to work during operating hours: M-F 7AM-6:30PM and Sat 8AM-12PM.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software

Veterinary experience

Tools

Veterinary software

Job description

Farrell Animal Hospital in Arlington, TX is seeking dedicated veterinary professionals for a receptionist role. You will manage a multi-line phone system, greet clients warmly, coordinate appointments, and handle payments, contributing to a welcoming, efficient hospital environment.

We require veterinary experience, strong communication, and organization. The role runs Mon-Fri 7AM-6:30PM and Sat 8AM-12PM, with benefits and a supportive team culture at an AAHA-accredited clinic.