Veterinary Receptionist: Patient-Focused & Growth-Oriented

Clarendon Animal Care; Arlington, Northern (VA, KY); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Teladoc access

Pet discounts

Job summary

Clarendon Animal Care in Arlington, VA seeks a friendly receptionist to be the first point of contact for clients and patients. You will manage calls, help with appointment scheduling, and assist with payments while upholding our compassionate care standards.

Bring strong customer service and communication skills; veterinary software experience is a plus. A flexible schedule, including some weekends and holidays, is required to support a busy practice.

Qualifications

• Passion for excellent customer service and a love for animals.
• Strong communication skills to handle stressful situations with good judgment.
• Good organizational abilities to manage multitasking in a fast-paced setting.

Responsibilities

• Manage a multi-line phone system and greet clients with a warm, compassionate approach.
• Maintain accurate medical records, schedule appointments, and process payments.
• Educate clients on preventative care and hospital services to support pet wellness.
• Provide a calming, empathetic presence for clients and pets.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software experience

Tools

Veterinary software

Job description

Clarendon Animal Care in Arlington, VA seeks a friendly receptionist to be the first point of contact for clients and patients. You will manage calls, help with appointment scheduling, and assist with payments while upholding our compassionate care standards.

Bring strong customer service and communication skills; veterinary software experience is a plus. A flexible schedule, including some weekends and holidays, is required to support a busy practice.