Compassionate Vet Client Services Specialist (Part-Time)

Ethos Discovery; Sacramento (CA); On-site; USD 26,000 - 33,000; Part time

Job summary

Vista Veterinary Specialists in Sacramento, California, is seeking a compassionate Client Service Representative (CSR) for a part-time role. You will be the first friendly face for clients and pets, greet arrivals, schedule appointments, assist with emergencies, and help ensure a smooth check-in and check-out process.

The CSR will maintain accurate records, explain services and policies, handle invoices and payments, and support a collaborative hospital team.

Qualifications

• Veterinary client service experience preferred.
• Emergency or specialty veterinary hospital experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome clients in a friendly, helpful, and compassionate manner.
• Process appointments, emergencies, and client requests with excellent service.
• Maintain medical records and documentation accurately.
• Educate clients about services, policies, and procedures.
• Process admissions/discharges and schedule follow-up appointments.
• Handle invoices and client payments accurately.
• Update client and patient records per hospital policies and laws.
• Assist with scanning, faxing, emailing, and document management.
• Support the team with a positive, collaborative environment.

Skills

Customer service

Multitasking

Communication

Detail oriented

Job description

Vista Veterinary Specialists in Sacramento, California, is seeking a compassionate Client Service Representative (CSR) for a part-time role. You will be the first friendly face for clients and pets, greet arrivals, schedule appointments, assist with emergencies, and help ensure a smooth check-in and check-out process.

The CSR will maintain accurate records, explain services and policies, handle invoices and payments, and support a collaborative hospital team.