Compassionate Senior Care Enrollment Coordinator

One Senior Care; Hazard (KY); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

9 Paid Holidays

PTO starting at 3 weeks + 1 day per yr

Medical, Dental, & Vision

Free Life and AD&D Insurance

Health Savings and Flexible Spending

Short Term Disability Insurance

Group Voluntary Term Life Insurance

Paid Parental Leave

Tuition Reimbursement and PaidTraining

Retirement Plan with company match

Mileage Reimbursement at IRS rate

Résumé du poste

Mountain View PACE, part of the One Senior Care family, is expanding across Kentucky. As a Participant Enrollment Specialist, you’ll guide seniors and families through joining our program, complete assessments, coordinate documentation, and support enrollment with our interdisciplinary team.

This mission-driven role emphasizes compassion, organization, and clear communication, working with participants, families, community partners, and our team to ensure a smooth enrollment journey while

Qualifications

• Customer-focused, compassionate approach to seniors and families.
• Strong written and verbal communication skills.
• Highly organized with the ability to juggle multiple priorities.
• Proven ability to work independently in the community and in participants’ homes.

Responsabilités

• Meet with potential participants and families to explain the program and assess needs.
• Complete in-home and community-based assessments for prospective Participants.
• Coordinate required evaluations, documentation, and intake steps.
• Attend intake appointments and support Participants throughout the enrollment process.
• Complete intake and enrollment packets accurately and on time.
• Serve as the main point of contact for referrals and guide them through each stage of enrollment.
• Present referrals to the Interdisciplinary Team for review and ongoing collaboration.
• Maintain accurate records and communication updates in the CRM and EMR.
• Work closely with the Medicaid Enrollment Specialist to support a smooth transition to Medicaid processing and verification.
• Participate in team meetings, training, and quality improvement activities.
• Track weekly and monthly goals, enrollment progress, and key performance metrics.
• Help identify barriers to enrollment and work with the team to create solutions.
• Support additional projects and responsibilities as assigned.

Connaissances

Compassion

Communication

Organized

Prioritization

Team player

Confidentiality

Formation

Bachelor’s degree

Description du poste

Mountain View PACE, part of the One Senior Care family, is expanding across Kentucky. As a Participant Enrollment Specialist, you’ll guide seniors and families through joining our program, complete assessments, coordinate documentation, and support enrollment with our interdisciplinary team.

This mission-driven role emphasizes compassion, organization, and clear communication, working with participants, families, community partners, and our team to ensure a smooth enrollment journey while