Compassionate Scheduling Coordinator for Patient Care

OneOncology; Holland (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

OneOncology is seeking a Scheduling Coordinator to support and collaborate with the clinic team, ensuring seamless patient care and timely appointments across our outpatient setting.

The role requires a High School Diploma and completion of orientation, with preferred experience in outpatient healthcare. Duties include scheduling, managing referrals, answering calls, and maintaining the EMR system, contributing to safe, efficient patient services.

Qualifications

• Required High School Diploma or equivalent.
• Required to successfully complete orientation program.
• Preferred one year experience in an outpatient physician practice or healthcare setting.

Responsibilities

• Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists.
• Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Communicates with patients and visitors in a caring and respectful manner. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
• Utilizes and maintains patient electronic medical record
• Assists with ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
• All other duties as assigned.

Education

High School Diploma or equivalent

Orientation program completion

Job description

OneOncology is seeking a Scheduling Coordinator to support and collaborate with the clinic team, ensuring seamless patient care and timely appointments across our outpatient setting.

The role requires a High School Diploma and completion of orientation, with preferred experience in outpatient healthcare. Duties include scheduling, managing referrals, answering calls, and maintaining the EMR system, contributing to safe, efficient patient services.