Compassionate Resident Services Assistant — Care & Coordination

New Glarus Home Inc; Tuscaloosa (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Retirement savings plan with employer 

Paid time off

Job summary

Aliceville Manor Nursing Home is seeking a Resident Services Assistant to support the Resident Services Coordinator and help residents and families navigate admissions, appointments, and discharge planning.

You will keep important details organized, coordinate appointments and transportation, and work with nurses and therapists to address resident needs and ensure smooth transitions of care. This role emphasizes advocacy for residents’ rights and dignity.

Qualifications

• Experience as a CNA is preferred but not required.
• Organized and compassionate approach to resident interactions.

Responsibilities

• Assist the Resident Services Coordinator with processing admission paperwork.
• Help complete and document social services assessments.
• Support discharge planning and coordinate paperwork, services, resources, and communication with residents and families.
• Schedule and manage resident appointments, including coordinating transportation.
• Collaborate with nurses, therapists, and other team members to address resident needs and transitions of care.
• Participate in care conferences and follow up on resident and family questions or concerns.
• Maintain accurate, timely documentation in line with facility policies and requirements.
• Advocate for residents' rights, preferences, and dignity in every interaction.
• Keep the Coordinator informed of upcoming appointments and discharge needs.

Job description

Aliceville Manor Nursing Home is seeking a Resident Services Assistant to support the Resident Services Coordinator and help residents and families navigate admissions, appointments, and discharge planning.

You will keep important details organized, coordinate appointments and transportation, and work with nurses and therapists to address resident needs and ensure smooth transitions of care. This role emphasizes advocacy for residents’ rights and dignity.