Compassionate Preneed & Aftercare Consultant

Heritage Operating LLC; McDonough (GA); On-site; USD 50,000 - 90,000; Full time

Job summary

Heritage Operating LLC is seeking a Future Care Advisor in McDonough, GA to guide families through preneed and aftercare planning. This full-time, on-site role emphasizes compassionate, consultative sales and relationship development within a home-like funeral service environment.

You will manage a structured pipeline, conduct client meetings, and collaborate with funeral home leadership to meet service and sales goals.

Qualifications

• Demonstrated ability to communicate with compassion, empathy, and professionalism.
• Proven success in sales, relationship building, or customer service roles.
• Strong organizational and follow-up skills with attention to detail.

Responsibilities

• Educate families on preneed and aftercare options and coordinate programs.
• Prospect and outreach to build a stable pipeline of leads and appointments.
• Provide aftercare support and maintain ongoing family contact.

Skills

Sales

Relationship building

Communication

CRM usage

Education

Valid state insurance license

Tools

CRM software

Job description

Heritage Operating LLC is seeking a Future Care Advisor in McDonough, GA to guide families through preneed and aftercare planning. This full-time, on-site role emphasizes compassionate, consultative sales and relationship development within a home-like funeral service environment.

You will manage a structured pipeline, conduct client meetings, and collaborate with funeral home leadership to meet service and sales goals.