Compassionate Pre-Need Sales Specialist

Service Corporation International; Raleigh (NC); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Raleigh, NC is seeking a Sales Professional to serve families by offering cemetery and pre-need arrangements and by generating revenue for the cemetery. You will be the primary contact for families, guiding them with compassionate, personalized service.

The role emphasizes lead generation, referrals, community networking, and close collaboration with funeral directors to ensure seamless, high‑quality service.

Qualifications

• High school diploma or equivalent; 1-2 years of college preferred.
• 1-2 years of customer service or sales experience preferred.
• Ability to present information clearly and empathetically.

Responsibilities

• Lead generation and prospecting; build referrals from families.
• Explain and present cemetery and pre-need arrangements to families.
• Develop relationships with families and community for follow-up.
• Collaborate with funeral directors and staff to ensure seamless service.
• Respond to inquiries in a timely, respectful and professional manner.
• Maintain activity levels and follow through on customer requests.

Skills

Customer service

Sales experience

Communication

Empathy

Presentation skills

Driving license eligibility

Education

High school diploma

Some college (1-2 years)

Tools

CRM software

Computer literacy

Job description

Service Corporation International in Raleigh, NC is seeking a Sales Professional to serve families by offering cemetery and pre-need arrangements and by generating revenue for the cemetery. You will be the primary contact for families, guiding them with compassionate, personalized service.

The role emphasizes lead generation, referrals, community networking, and close collaboration with funeral directors to ensure seamless, high‑quality service.