Compassionate Peer Crisis Support Specialist for Recovery Growth

Trilogy

Chicago (IL)

On-site

USD 32,000 - 37,000

Full time

9 days ago
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Benefits offered by this job

Free Virtual Primary Care
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Pet Insurance
FSA
Telemedicine
EAP
403(b) Retirement Plan with Employer\u
Paid maternity/paternity leave

Job summary

The Peer Crisis Support Specialist at Trilogy provides direct, peer-led support to individuals seeking voluntary crisis diversion through Trilogy’s Living Room program. Using lived experience with recovery, this role fosters hope, connection, and engagement for guests experiencing distress, helping identify strengths and access resources for recovery and community integration.

The position emphasizes trauma-informed, client-centered, harm-reduction services, working with guests, colleagues, and

Qualifications

  • CRSS certification required.
  • Lived experience with mental health and/or substance use recovery.
  • High school diploma or GED required.
  • Associate's or bachelor's in human services preferred.
  • Strong communication, advocacy, and engagement skills.

Responsibilities

  • Welcome guests with a warm, recovery-focused approach.
  • Provide peer support using lived experience to foster hope.
  • Assist with guest intake, orientation, and daily Living Room operations.
  • Document client interactions and coordinate referrals.
  • Collaborate with colleagues and community partners to support transitions.
  • Maintain safety and HIPAA-compliant documentation.

Skills

Lived experience
CRSS certification
Peer support
Interpersonal skills
Communication

Education

High school diploma or GED
Associate's or bachelor's in human services

Job description

The Peer Crisis Support Specialist at Trilogy provides direct, peer-led support to individuals seeking voluntary crisis diversion through Trilogy’s Living Room program. Using lived experience with recovery, this role fosters hope, connection, and engagement for guests experiencing distress, helping identify strengths and access resources for recovery and community integration.

The position emphasizes trauma-informed, client-centered, harm-reduction services, working with guests, colleagues, and

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