Compassionate Patient Transport Van Driver

Rural-Medical-Service; Dandridge (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Rural Medical Services is seeking a dependable Van Driver to provide safe, courteous, non-emergency transportation for patients to RMS clinics, medical appointments, and approved social service locations.

The role supports patients by ensuring safe entry/exit, proper restraints, and confidentiality while navigating routes and schedules. A valid TN license and relevant endorsements are required, with background checks and training completed before employment.

Qualifications

• High school diploma or GED required.
• Minimum of five years of unrestricted driving experience.
• Valid Tennessee driver’s license.
• F (for-hire) endorsement or CDL required before transporting patients.
• Background checks, drug screening, and physical examination required prior to employment.
• Must complete driver training and maintain qualifications.

Responsibilities

• Safely transport patients according to schedules and RMS policies.
• Contact patients to confirm pickup/drop-off details and changes.
• Assist passengers entering/exiting vehicle and provide needed support.
• Ensure seat belts and child restraints are used.
• Maintain daily vehicle inspections and records (mileage, fuel, maintenance).
• Keep vehicle clean and report safety concerns promptly.
• Use navigation, scheduling, and electronic documentation systems.
• Follow procedures for accidents, emergencies, or delays.
• Protect patient information and maintain HIPAA compliance.
• Maintain professional relationships with patients and staff.
• Be flexible to accommodate schedules and patient needs.

Skills

Customer service

Communication

Driver experience

GPS navigation

Independence

Reliability

F endorsement or CDL readiness

Education

High School Diploma or GED

Tools

GPS navigation systems

Electronic documentation tools

Job description

Rural Medical Services is seeking a dependable Van Driver to provide safe, courteous, non-emergency transportation for patients to RMS clinics, medical appointments, and approved social service locations.

The role supports patients by ensuring safe entry/exit, proper restraints, and confidentiality while navigating routes and schedules. A valid TN license and relevant endorsements are required, with background checks and training completed before employment.