Compassionate Patient Services & Scheduling Specialist

Talentify; Conroe (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify in Conroe, TX is seeking a front desk receptionist to greet patients and visitors, collect forms, verify insurance details, and coordinate scheduling with care teams.

The role requires strong communication, data entry accuracy, and the ability to stay calm under pressure while upholding HIPAA confidentiality. Prior healthcare experience is preferred and a high school diploma is required.

Qualifications

• High school diploma or equivalent is required.
• 2+ years related experience preferred.
• Prior healthcare experience preferred.

Responsibilities

• Greet and welcome patients and visitors in a friendly and professional manner.
• Respond to patient and caregivers' inquiries compassionately and respectfully.
• Collect and process necessary forms, such as insurance details, medical histories, and consent forms.
• Collect co-pays, process payments, and verify insurance information for billing purposes.
• Communicate with patients, radiologists, or technologists regarding patient needs or appointment changes.
• Update and maintain accurate patient files, both physical and electronic, while ensuring confidentiality and compliance with HIPAA regulations.
• Answer phone calls and relay messages.
• Assist with administrative tasks including filing, faxing, and scanning documents
• Other duties as assigned.

Skills

2+ years related experience

Healthcare experience

Empathy and customer service

Communication skills

Data entry accuracy

HIPAA compliance

Teamwork

Education

High school diploma or equivalent

Job description

Talentify in Conroe, TX is seeking a front desk receptionist to greet patients and visitors, collect forms, verify insurance details, and coordinate scheduling with care teams.

The role requires strong communication, data entry accuracy, and the ability to stay calm under pressure while upholding HIPAA confidentiality. Prior healthcare experience is preferred and a high school diploma is required.