Compassionate Patient Access & Admin Specialist

Talentify; Tomball (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify is seeking a friendly and professional Front Desk/Administrative Clerk to greet patients and visitors, collect necessary forms, verify insurance information, and assist with billing processes. This role emphasizes empathetic communication, accurate data entry, and confidentiality in a healthcare setting.

Ideal candidates will have strong organization, attention to detail, and the ability to multitask in a fast-paced environment while maintaining patient trust and privacy under HIPAA

Qualifications

• High school diploma required.
• 2+ years related healthcare administration experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet patients and visitors professionally.
• Respond to inquiries with empathy and respect.
• Collect and process insurance forms, histories, consent forms.
• Collect co-pays, process payments, verify insurance for billing.
• Communicate with patients, radiologists, or technologists regarding needs or changes.
• Maintain HIPAA-compliant patient files (physical and electronic).
• Answer phone calls and relay messages.
• Assist with filing, faxing, scanning and other admin tasks.
• Other duties as assigned.

Skills

Customer service

Empathy

Communication

Data entry

Attention to detail

Multitasking

Time management

Teamwork

HIPAA knowledge

Medical terminology

Education

High school diploma

2+ years healthcare admin experience

Tools

EHR systems

Insurance verification software

Billing software

Job description

Talentify is seeking a friendly and professional Front Desk/Administrative Clerk to greet patients and visitors, collect necessary forms, verify insurance information, and assist with billing processes. This role emphasizes empathetic communication, accurate data entry, and confidentiality in a healthcare setting.

Ideal candidates will have strong organization, attention to detail, and the ability to multitask in a fast-paced environment while maintaining patient trust and privacy under HIPAA