Compassionate Patient Services Associate — Front Desk & Billing

Talentify; Devon (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Patient First in Devon, PA is seeking an entry-level Administrative Clerk to support front-desk operations and patient intake. You will register patients, verify demographics and insurance, and assist with billing questions while maintaining compassionate, patient-centered service.

The role requires excellent communication, basic typing, and the ability to multitask in a fast-paced healthcare setting across multiple centers as needed.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.
• Ability to prioritize and multitask.
• Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

Responsibilities

• Assisting patients using the kiosk prior to registration.
• Escorting patients to the treatment area to be registered and evaluated.
• Respectfully handling Physician and Nurse requests in a timely manner.
• Communicating information about billing policies, insurable and non-insurable charges.
• Registering patients accurately with excellent customer service.
• Verifying patient demographics, health, pharmacy, and insurance information.
• Answering billing and insurance questions and providing itemized statements.
• Referring billing questions to appropriate parties.
• Handling cash and issuing receipts for visits and services.
• Discharging patients and processing incurred charges.
• Completing cash management duties at end of shift.
• Receiving, sending, and distributing correspondence as directed.
• Filing and scanning medical documents and forms.
• Completing assigned checklists and policy tasks.
• Answering incoming calls and distributing messages.
• Assisting with other assignments as directed.
• Maintaining competency with the electronic medical record system.
• Receiving, moving, and stocking ordered supplies.
• Cleaning front office areas and other maintenance tasks.
• Verifying daily reports at day end.
• Attending staff meetings as directed.
• Being available to assist as needed.

Skills

Typing

Communication

Education

High school diploma or equivalent

Job description

Patient First in Devon, PA is seeking an entry-level Administrative Clerk to support front-desk operations and patient intake. You will register patients, verify demographics and insurance, and assist with billing questions while maintaining compassionate, patient-centered service.

The role requires excellent communication, basic typing, and the ability to multitask in a fast-paced healthcare setting across multiple centers as needed.