Compassionate Patient Scheduler & Care Coordinator

Apploi; West Orange (NJ); On-site; USD 22,000 - 33,000; Full time

Job summary

VNA Health Group in West Orange, NJ is seeking a Patient Service Coordinator to support patient care, scheduling visits, and coordinating with clinicians and care directors. You will ensure timely communication and accurate data handling in our busy office environment.

The role requires 2-3 years of office experience, a high school diploma or GED (associate or bachelor’s degree a plus), and strong computer skills with MS Office.

Qualifications

• HS diploma or GED required; associate or bachelor's degree a plus.
• 2-3 years of office experience required; medical background preferred.
• Strong computer skills and proficiency in MS Office.
• Strong organizational and interpersonal skills.

Responsibilities

• Schedules and reschedules visits based on patients' needs.
• Runs reports including productivity, case count and missed visits.
• Answers staff-related calls and refers clinical questions to appropriate staff member.
• Works with Reimbursement to review list from private pay/managed care.
• Adheres to the organization’s absenteeism and appearance policy.

Skills

Customer service

Interpersonal skills

Organizational skills

Computer skills

Education

High School Diploma/GED

Associate or Bachelor's degree a plus

Tools

MS Office Suite

Job description

VNA Health Group in West Orange, NJ is seeking a Patient Service Coordinator to support patient care, scheduling visits, and coordinating with clinicians and care directors. You will ensure timely communication and accurate data handling in our busy office environment.

The role requires 2-3 years of office experience, a high school diploma or GED (associate or bachelor’s degree a plus), and strong computer skills with MS Office.