Patient Service Coordinator Homecare

Apploi; West Orange (NJ); Presencial; USD 22.000 - 33.000; Jornada completa

Descripción de la vacante

VNA Health Group is seeking a Patient Service Coordinator to schedule visits, run reports in the HCHB system, and maintain clear communication with clinicians, patients and the Patient Care Director.

The role emphasizes strong customer service, organization, and medical office experience to support in-home patient care delivery in a fast-paced office environment.

Formación

• High School Diploma or GED required; Associate or Bachelor’s degree a plus.
• 2–3 years of office experience required; medical background preferred.
• Strong computer skills and proficiency in MS Office Suite.
• Excellent organizational and interpersonal skills.
• Strong customer service abilities and communication skills.

Responsabilidades

• Schedules and reschedules visits based on patients’ needs and coordinates with clinicians.
• Runs reports (productivity, case counts, missed visits) and maintains records in HCHB.
• Answers staff-related calls and refers clinical questions to the appropriate staff.
• Works with Reimbursement to review lists from private pay/managed care.
• Maintains ongoing communication with clinicians, patients and the Patient Care Director.

Educación

High School Diploma/GED

Associate or Bachelor’s degree

Office experience (2-3 years)

Customer service

Communication

Strong computer skills

Herramientas

HCHB

MS Office Suite

Descripción del empleo

Empower Lives, Elevate Care – Join Our Team

Patient Service Coordinator in Essex

VNA Health Group isn’t just another healthcare provider – we’re a movement. We’re transforming healthcare by empowering our nurses and clinicians to deliver exceptional care that helps patients live their healthiest lives in the comfort of their own homes. And now, we’re looking for passionate Patient Service Coordinator who want to be a part of something bigger. Ready to move healthcare forward with us?

As a Patient Service Coordinator (PSC) you would be responsible for scheduling all visits based on patient’s needs and running reports in HCHB computer program and maintaining ongoing communication with Clinicians, Patients and the Patient Care Director. You’ll be an integral part of a team dedicated to providing high-quality, compassionate care to patients who need it most.

Principal Responsibilities:

• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers
• Schedules and reschedules all visits based on patients’ needs
• Runs reports including productivity, case count and missed visits
• Answers all staff related calls and refers clinical questions to appropriate staff member
• Works closely with Reimbursement to review list from private pay/managed care
• Adheres to the organization’s policy in regards to absenteeism and appearance

Job Competencies & Minimum Qualifications:

• High School Diploma/GED required; Associate or Bachelor’s degree a plus
• 2-3 years’ office experience required; medical background preferred
• Strong computer skills and proficient in MS Office Suite
• Strong organizational skills
• Strong customer service and interpersonal skills

Working Conditions/Physical Demand

Business Office Environment with heavy phone and computer use

In compliance with New Jersey's Pay Transparency Act, the compensation range for this position is USD $16.00 to USD $24.00. When determining an offer, VNA Health Group considers factors such as the scope and responsibilities of the role, the candidate's work experience, education/training, relevant skills, internal pay equity, and market and organizational conditions. For more details about our benefits, please visit our Careers page.

EEOC

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.