Compassionate Patient Registration Specialist (PRN)

R1 RCM Holdco Inc.; Indiana (PA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration at Ascension All Saints Hospital. You will greet patients, register them across multiple systems, and guide them through the check-in process with confidence and empathy.

No healthcare background is required—training is provided as you learn hospital workflows, insurance basics, and patient interaction best practices. This role offers a fast-paced environment with support from clinicians and a collaborative team.

Qualifications

• Strong customer service experience
• Willing to learn healthcare workflows and system navigation
• No healthcare background required; training provided

Responsibilities

• Register patients across multiple computer systems accurately and efficiently
• Answer phones and collect information quickly and accurately
• Assist patients who may be ill, anxious, or confused with compassion
• Explain insurance coverage details and gather necessary information (training provided)
• Maintain professionalism when interruptible by clinical teams and caregivers

Skills

Customer service

Education

High School Diploma or GED

Healthcare experience (preferred)

Job description

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration at Ascension All Saints Hospital. You will greet patients, register them across multiple systems, and guide them through the check-in process with confidence and empathy.

No healthcare background is required—training is provided as you learn hospital workflows, insurance basics, and patient interaction best practices. This role offers a fast-paced environment with support from clinicians and a collaborative team.