Compassionate Patient Registration Specialist (PRN)

R1 RCM; Destin (FL); On-site; USD 22,041 - 28,929; Full time

Job summary

R1 RCM is seeking a Customer Service Representative in Patient Registration at Ascension Sacred Heart Emerald Coast. You will be the first friendly face patients meet when they check in, helping them navigate the registration process and gather accurate information quickly in a fast-paced environment. No healthcare background?

No problem. We’ll train you every step of the way, and this role is a launching pad for a growing healthcare career with shifts that cover day, evening, and overnight

Qualifications

• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM is seeking a Customer Service Representative in Patient Registration at Ascension Sacred Heart Emerald Coast. You will be the first friendly face patients meet when they check in, helping them navigate the registration process and gather accurate information quickly in a fast-paced environment. No healthcare background?

No problem. We’ll train you every step of the way, and this role is a launching pad for a growing healthcare career with shifts that cover day, evening, and overnight