Compassionate Patient Registration Specialist (PRN)

R1-Rc; Burnet (TX); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM Inc. is hiring a Patient Registration Customer Service Representative at Ascension Seton Highland Lakes Hospital. You’ll be the first friendly face patients meet when they check in, guiding them through the registration process and answering questions with confidence and compassion.

No healthcare background is required—we’ll train you every step of the way. This PRN role requires a High School Diploma or GED, strong customer service experience, and the ability to pass background checks, a

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Medical/healthcare experience preferred but not required.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Compassionate

Quick learner

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Patient Registration Customer Service Representative at Ascension Seton Highland Lakes Hospital. You’ll be the first friendly face patients meet when they check in, guiding them through the registration process and answering questions with confidence and compassion.

No healthcare background is required—we’ll train you every step of the way. This PRN role requires a High School Diploma or GED, strong customer service experience, and the ability to pass background checks, a