Compassionate Front Desk: Patient Registration (PRN)

R1 RCM Holdco Inc.; Racine (WI); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration to welcome patients as they check into Ascension All Saints Hospital. This PRN role requires minimum 48 hours per month, with on-call shifts and potential additional shifts.

You will guide patients through the registration process, answer questions, and gather accurate information with empathy. No healthcare background? Training is provided; this position serves as a launchpad into a healthcare career while

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems in a fast-paced environment.
• Answer phones and collect accurate information quickly and compassionately.
• Assist patients who may be ill, anxious, or confused and build rapport.
• Navigate insurance plans and coverage details with training.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration to welcome patients as they check into Ascension All Saints Hospital. This PRN role requires minimum 48 hours per month, with on-call shifts and potential additional shifts.

You will guide patients through the registration process, answer questions, and gather accurate information with empathy. No healthcare background? Training is provided; this position serves as a launchpad into a healthcare career while