Compassionate Patient Registration Specialist

r1rcm; Evansville (IN); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Competitive benefits package

Training provided

Job summary

R1RCM Inc. is seeking a Patient Registration Customer Service Representative to greet patients at check-in and guide them through registration across multiple systems.

No healthcare background is required as training is provided, with emphasis on compassion and accuracy in fast-paced settings. Responsibilities include answering questions, gathering information, and building trust with patients during stressful moments.

Qualifications

• High School Diploma or GED is required.
• Strong customer service experience is required.
• Must pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Skills

Strong customer service experience

Education

High School Diploma or GED

Job description

R1RCM Inc. is seeking a Patient Registration Customer Service Representative to greet patients at check-in and guide them through registration across multiple systems.

No healthcare background is required as training is provided, with emphasis on compassion and accuracy in fast-paced settings. Responsibilities include answering questions, gathering information, and building trust with patients during stressful moments.