Compassionate Patient Referral & Scheduling Specialist

Ochsner Health; Labarre (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ochsner Health is seeking a patient registration and scheduling professional to support Tobacco Cessation Clinics across the system. You will manage referrals, coordinate clinic appointments, and ensure correct patient registration and guarantor accounts.

The role requires a High School diploma, 3 years' experience in customer-facing healthcare support, and familiarity with Epic scheduling. A strong communicator with attention to detail will thrive in this environment.

Qualifications

• High School diploma or equivalent is required.
• At least 3 years of relevant experience in customer service, patient registration, or appointment scheduling.
• Knowledge of Epic system for registration and scheduling is preferred.

Responsibilities

• Manages patient referrals to Tobacco Cessation Clinics.
• Coordinates appointments and ensures accurate patient registration.
• Acts as a liaison between clinics and patients to support program goals.
• Ensures eligibility and guarantor account correctness.

Skills

Customer service

Data entry

Verbal & written communication

Organization & time management

Microsoft Office

Education

High School diploma or equivalent

Tools

Epic system

Job description

Ochsner Health is seeking a patient registration and scheduling professional to support Tobacco Cessation Clinics across the system. You will manage referrals, coordinate clinic appointments, and ensure correct patient registration and guarantor accounts.

The role requires a High School diploma, 3 years' experience in customer-facing healthcare support, and familiarity with Epic scheduling. A strong communicator with attention to detail will thrive in this environment.