Compassionate Patient Care Navigator

Prismhr Hire; Grapevine (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

R3 Wound Care & Hyperbarics is seeking a dependable Patient Care Coordinator to support the daily operations of our busy medical office. You will be the first point of contact, handling scheduling, intake, check-in/check-out, and front desk tasks while ensuring accurate documentation and HIPAA compliance.

Ideal candidates have experience in a medical setting, strong communication skills with compassion, and proficiency with EHR/EMR systems and Microsoft Office.

Qualifications

• Experience in a medical office or patient care setting.
• Strong communication skills with a compassionate approach.
• Proficiency in EHR/EMR systems and Microsoft Office.
• Ability to multitask, stay organized, and manage time well.
• Comfort working in a fast-paced, team-oriented environment.

Responsibilities

• Greet and assist patients with professionalism and warmth
• Coordinate patient scheduling and appointment follow-ups
• Manage patient intake, registration, and insurance information
• Complete insurance verification and obtain prior authorizations
• Support referral coordination with providers and patients
• Handle check-in/check-out and daily front desk operations
• Maintain accurate documentation and EHR/EMR records
• Provide administrative support to providers and clinical staff

Skills

Patient care

Communication

Detail orientation

Organization

Multitasking

Tools

EHR/EMR

Microsoft Office

Job description

R3 Wound Care & Hyperbarics is seeking a dependable Patient Care Coordinator to support the daily operations of our busy medical office. You will be the first point of contact, handling scheduling, intake, check-in/check-out, and front desk tasks while ensuring accurate documentation and HIPAA compliance.

Ideal candidates have experience in a medical setting, strong communication skills with compassion, and proficiency with EHR/EMR systems and Microsoft Office.