Compassionate Patient Care Liaison & Scheduler

Heritage Hall Healthcare & Rehab Center; Dillwyn (VA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

PTO

Life Insurance

EAP

DailyPay

HSAs & FSAs

Job summary

Heritage Hall Healthcare & Rehab Center is seeking a Patient Liaison/Scheduler to help ensure residents receive high-quality care and to support the Admissions Director and nursing management. This role focuses on internal family resident liaison, efficient transport scheduling, and prompt communication to maintain exceptional service standards.

The position emphasizes strong communication, familiarity with medical terminology, and solid computer/data-entry skills, with preferred prior

Qualifications

• Strong written and oral communication skills.
• Knowledge of medical terminology preferred.
• Computer knowledge and data entry skills.
• Previous staff scheduling experience preferred.

Responsibilities

• Serve as an internal liaison and customer service resource for families, residents, and visitors.
• Schedule resident transports when needed.
• Respond promptly to calls and support Admissions Director and nursing management.

Skills

Written & verbal communication

Medical terminology

Data entry / computer skills

Scheduling experience

Education

High school diploma or equivalent

Job description

Heritage Hall Healthcare & Rehab Center is seeking a Patient Liaison/Scheduler to help ensure residents receive high-quality care and to support the Admissions Director and nursing management. This role focuses on internal family resident liaison, efficient transport scheduling, and prompt communication to maintain exceptional service standards.

The position emphasizes strong communication, familiarity with medical terminology, and solid computer/data-entry skills, with preferred prior