Patient Care Liaison - Staff Scheduler

Heritage Hall; Virginia (MN); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Prescription Drug Coverage

Life Insurance

Flexible Spending Accounts

Health Savings Accounts

Long/Short-Term Disability

Live Health Online

PTO

EAP

401K

DailyPay

Job summary

Heritage Hall in Dillwyn, VA is seeking a Patient Care Liaison / Staff Scheduler to support admissions and nursing leadership in delivering high-quality resident care.

The role requires a high school diploma, customer service skills, and experience in scheduling. Medical terminology knowledge and data entry abilities are preferred. Full-time with comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent required.
• Implement Customer Service Program.
• Act as an internal liaison & customer service resource for family members, residents, and visitors.
• Schedule resident transports if needed.
• Respond to calls in a timely manner.
• Knowledge of medical terminology preferred.
• Strong written and oral communication skills.
• Computer knowledge & data entry skills.
• Previous staff scheduling experience preferred.

Responsibilities

• Help residents receive the best quality of care and support to the Admissions Director and nursing management.

Skills

Customer service

Liaison skills

Communication skills

Data entry

Computer literacy

Staff scheduling

Medical terminology

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

# Patient Care Liaison - Staff SchedulerDillwyn, VA 23936## OverviewSalary Range$18.00 - $20.00 Hourly## Patient Liaison / SchedulerHeritage Hall is more than a care facility - it is a community rooted in the people we serve and united by a mission to treat every resident like cherished family. We feel small by design and close-knit by nature, and that shows in the way our teams show up for one another every single day. Here, no one is left to figure it out alone.Each of our centers reflect the culture and essence of the community it serves, and our team is wholeheartedly committed to treating patients and families with the same level of care and compassion we would offer our own loved ones. As a patient care liaison / staff scheduler you will help to ensure our residents receive the best quality of care and offer support to our Admissions Director and nursing management.**Come be part of a family that cares as much as you do.**## Qualifications**Patient Liaison/Scheduler Qualifications:*** High school diploma or equivalent required* Implement Customer Service Program* Act as an internal liaison & customer service resource for family members, residents, and visitors* Schedule resident transports if needed* Respond to calls in a timely manner* Knowledge of medical terminology preferred* Strong written and oral communication skills* Computer knowledge & data entry skills* Previous staff scheduling experience preferred**Full-Time Benefits:*** Medical, Dental, & Vision* Prescription Drug Coverage* Life Insurance* Flexible Spending Accounts & Health Savings Accounts* Voluntary Long/Short-Term Disability* Live Health Online* PTO* Employee Assistance Program (EAP)* 401K* DailyPay Available