Compassionate Patient Care Coordinator | Patient Experience

RadX Inc.; Rockville (MD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off

Employee Discounts

Job summary

RadX Inc. in Washington Open MRI seeks a Patient Care Coordinator to manage patient interactions with empathy in an onsite setting. You will greet patients, schedule appointments, verify information, and coordinate with providers to ensure smooth care.

This full-time role offers a comprehensive benefits package including Medical, Dental, Vision, 401(k), Paid Time Off, and Employee Discounts, with a focus on high-quality, patient-centered care.

Qualifications

• 2+ years in medical office or radiology setting.
• Knowledge of medical terminology.
• Strong interpersonal skills and a compassionate approach to patient care.
• Effective communication with patients, families, and healthcare professionals.
• Active listening and empathy to address patient concerns.
• Organizational skills for managing appointments, documentation, and follow-ups.
• Attention to detail for accurate patient information and smooth care coordination.
• Problem-solving abilities to navigate challenges and ensure patient experience.
• Time management for a fast-paced environment.
• Willingness to adapt and learn.

Responsibilities

• Greet patients and manage daily interactions with empathy and professionalism.
• Schedule appointments and ensure all documentation is in order.
• Serve as the primary contact and coordinate with healthcare providers to facilitate seamless care.
• Verify insurance and assist patients in navigating healthcare options.
• Maintain accurate records and contribute to continuous improvement in patient satisfaction.
• Collaborate with the clinical team to streamline patient flow and address issues.

Skills

Interpersonal skills

Communication

Time management

Empathy

Job description

RadX Inc. in Washington Open MRI seeks a Patient Care Coordinator to manage patient interactions with empathy in an onsite setting. You will greet patients, schedule appointments, verify information, and coordinate with providers to ensure smooth care.

This full-time role offers a comprehensive benefits package including Medical, Dental, Vision, 401(k), Paid Time Off, and Employee Discounts, with a focus on high-quality, patient-centered care.