Patient Care Coordinator

RadX Inc.; Ocala (FL); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Employee Discounts

Job summary

RadX Inc. in Ocala, FL, is seeking a Patient Care Coordinator to manage daily patient interactions with empathy and professionalism, greet patients, schedule appointments, and ensure all documentation is in order.

You will verify insurance, coordinate with healthcare providers, maintain records, support patient navigation through options, and collaborate with the clinical team to improve flow and satisfaction in a fast-paced onsite environment.

Qualifications

• Experience in medical office or radiology settings is REQUIRED.
• Knowledge of medical terminology is required.
• Strong interpersonal and compassionate patient-care skills.
• Excellent communication with patients, families and clinicians.
• Ability to listen actively and empathize with patient concerns.
• Organizational skills for managing appointments, documentation and follow-ups.
• Attention to detail to ensure accurate patient information and smooth care coordination.
• Strong problem-solving abilities for navigating challenges in patient care.
• Time management to maintain a steady workflow in a fast-paced environment.

Responsibilities

• Greet patients, schedule appointments, and ensure all documentation is in order.
• Serve as the primary point of contact, addressing patient inquiries and coordinating with healthcare providers.
• Verify insurance and help patients navigate healthcare options.
• Maintain accurate records and contribute to ongoing patient-satisfaction improvements.

Skills

Empathy

Interpersonal skills

Communication

Active listening

Time management

Organization

Attention to detail

Problem solving

Adaptability

2+ years medical office/radiology

Medical terminology

Job description

Join RadX Inc. in as a Patient Care Coordinator and immerse yourself in a role that emphasizes the human connection in healthcare. Experience the fulfillment of making a direct impact on patients' lives by coordinating their care journey in a dynamic, onsite environment.

Here, you will collaborate with a dedicated team that values empathy and safety, reinforcing a culture of high performance and professionalism. Your contributions will play a pivotal role in enhancing patient experiences and ensuring care quality. You will have the opportunity to engage directly with patients, addressing their needs and making their healthcare journey smoother.

This is more than just a position; it's an opportunity to be a part of a mission-driven organization that prioritizes compassionate care. As a full time team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Paid Time Off, and Employee Discounts. If you are passionate about fostering positive patient interactions and are ready for a challenging yet rewarding role, we encourage you to apply.

Your day as a Patient Care Coordinator

As a Patient Care Coordinator at RadX Inc., you will be responsible for managing daily patient interactions with empathy and professionalism. Your day-to-day tasks will include greeting patients, scheduling appointments, and ensuring that all necessary documentation is in order. You will serve as the primary point of contact, addressing patient inquiries and coordinating with healthcare providers to facilitate seamless care.

Additionally, you will handle insurance verification and assist patients in navigating their healthcare options. Regular communication with the clinical team will be essential to streamline patient flow and address any emerging issues. You will also be expected to maintain accurate records and contribute to continuous improvement in patient satisfaction.

As you settle into your role, embracing a proactive approach and a high-performance mindset will be key to your success in this position.

Would you be a great Patient Care Coordinator?

To excel as a Patient Care Coordinator at RadX Inc. CareFirst Imaging - Ocala, you will need:

• 2+ years in medical office or radiology setting is REQUIRED
• Knowledge of medical terminology is required
• Strong interpersonal skills and a compassionate approach to patient care.
• Effective communication is crucial, as you'll be interacting with patients, their families, and healthcare professionals daily.
• The ability to actively listen and empathize will help you address patient concerns with sensitivity.
• Organizational skills are vital for managing appointments, documentation, and follow-ups efficiently.
• Attention to detail will ensure that patient information is accurate and that care coordination runs smoothly.
• Problem-solving abilities will allow you to navigate any challenges that arise, facilitating a seamless patient experience.
• Time management skills will be essential in prioritizing tasks and maintaining a steady workflow in a fast-paced environment.
• A willingness to adapt and learn will empower you to thrive in this role, contributing to RadX Inc.'s commitment to high‑quality, patient‑centered care.

Are you ready for an exciting opportunity?

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

A job offer is contingent upon a successful background check and drug screen.