Patient Care Coordinator: Empathy & Care Coordination

RadX Inc.; Tallahassee (FL); On-site; USD 25,000 - 32,000; Full time

Job summary

RadX Inc. seeks a Patient Care Coordinator to greet patients, schedule appointments, and ensure documentation is complete. You will be the primary contact, coordinating with providers to deliver seamless care in an onsite setting.

You will verify insurance, help patients explore options, and work with the clinical team to optimize patient flow and records. The role emphasizes empathy, accuracy, and proactive problem solving in a fast-paced environment.

Qualifications

• 2+ years in medical office or radiology setting is REQUIRED.
• Knowledge of medical terminology is required.
• Strong interpersonal skills and a compassionate approach to patient care.
• Effective communication is crucial for patient interactions.
• Active listening and empathy help address patient concerns.
• Organizational skills are vital for managing appointments and documentation.
• Attention to detail ensures accurate patient information and smooth care coordination.
• Problem-solving abilities help address challenges and maintain patient flow.
• Time management is essential in a fast-paced environment.
• Willingness to adapt and learn supports growth in patient-centered care.

Responsibilities

• Greet patients, schedule appointments, and ensure documentation is in order.
• Serve as the primary point of contact and coordinate with healthcare providers to facilitate seamless care.
• Verify insurance and help patients navigate healthcare options.
• Communicate with the clinical team to streamline patient flow and resolve issues.
• Maintain records and contribute to continuous improvement in patient satisfaction.

Skills

Medical terminology

Interpersonal skills

Effective communication

Active listening

Organizational skills

Attention to detail

Problem solving

Time management

Adaptability

Job description

RadX Inc. seeks a Patient Care Coordinator to greet patients, schedule appointments, and ensure documentation is complete. You will be the primary contact, coordinating with providers to deliver seamless care in an onsite setting.

You will verify insurance, help patients explore options, and work with the clinical team to optimize patient flow and records. The role emphasizes empathy, accuracy, and proactive problem solving in a fast-paced environment.