Compassionate Call Center Rep — Radiology Scheduling

RadX Inc.; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off

Job summary

RadX Inc. is seeking a dedicated Call Center Representative to join our onsite team.

You will engage with patients and healthcare providers, delivering compassionate, accurate information and resolving inquiries with professionalism. A structured schedule Monday through Saturday supports our nationwide healthcare partners, with comprehensive training to ensure you can excel in a high-performance environment.

Qualifications

• Strong foundation in customer service.
• Excellent communication skills, both verbal and written.
• Proficiency with Radiology Scheduling software.
• Ability to multi-task and document interactions accurately.

Responsibilities

• Handle calls from patients and healthcare providers with empathy and professionalism.
• Document interactions accurately in the system and ensure data integrity.
• Collaborate with teammates and supervisors to deliver consistent care and support.
• Complete training and adapt to a fast-paced healthcare communications environment.

Skills

Customer service

Communication

Empathy

Active listening

Multi-tasking

Tools

Radiology Scheduling software

Job description

RadX Inc. is seeking a dedicated Call Center Representative to join our onsite team.

You will engage with patients and healthcare providers, delivering compassionate, accurate information and resolving inquiries with professionalism. A structured schedule Monday through Saturday supports our nationwide healthcare partners, with comprehensive training to ensure you can excel in a high-performance environment.