Compassionate Patient Care Coordinator | Front Desk

Optum; Huntington Beach (CA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical Plan options

Dental & Vision insurance

401(k) savings plan

Education reimbursement

Employee discounts

Employee assistance program

Job summary

Optum is seeking an Associate Patient Care Coordinator in Huntington Beach, CA. The role provides front office support including appointment scheduling, patient registration, cashiering, and phone coverage. Primary responsibilities include check-in/out, insurance verification, pre-authorizations, and medical records handling.

Hours are Monday–Friday, 8:00 AM–5:00 PM. Requires high school diploma, 1+ year of customer service, and familiarity with Microsoft Office; experience with EMR systems is a

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience required.
• Proficiency with Microsoft Office suite (Excel, Word, Outlook, PowerPoint) preferred.

Responsibilities

• Greet patients and manage wait times.
• Handle check-in/check-out and demographic verifications.
• Process insurance verification and pre-authorizations as needed.
• Collect co-pays and manage cashiering; handle daily deposits.

Skills

Customer service

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Education

High School Diploma or GED

Tools

EMR software

Job description

Optum is seeking an Associate Patient Care Coordinator in Huntington Beach, CA. The role provides front office support including appointment scheduling, patient registration, cashiering, and phone coverage. Primary responsibilities include check-in/out, insurance verification, pre-authorizations, and medical records handling.

Hours are Monday–Friday, 8:00 AM–5:00 PM. Requires high school diploma, 1+ year of customer service, and familiarity with Microsoft Office; experience with EMR systems is a