Compassionate Patient Care Coordinator

Excelsia AMM; Monroeville (Allegheny County); On-site; USD 32,000 - 46,000; Full time

Job summary

Excelsia Injury Care in Monroeville, PA is seeking a patient-centered medical office administrator. You will greet patients, manage check-in/out, schedule appointments, and support chiropractors with documentation workflows while maintaining accurate records.

The role requires a high school diploma or GED and at least 6 months of medical administrative experience, plus strong communication and organizational skills.

Qualifications

• High school diploma or GED equivalent.
• 6 months+ of medical administrative office experience.
• Basic computer skills including data entry, Word, and Outlook.

Responsibilities

• Greet patients and check them in/out with proper customer service etiquette.
• Follow up with confirmation calls and no-show calls.
• Scan and upload paperwork to the EHR and update spreadsheets and emails.
• Support chiropractors by preparing patients for exams and maintaining records.
• Coordinate patient intake, chart preparation, and follow-up documentation.
• Assist with scheduling and prior authorizations to ensure workflow efficiency.

Skills

Patient management

Communication

multitasking

Data entry

Phone etiquette

Organization

Education

High school diploma or GED

Tools

Word

Outlook

EHR access

Spreadsheets

Job description

Excelsia Injury Care in Monroeville, PA is seeking a patient-centered medical office administrator. You will greet patients, manage check-in/out, schedule appointments, and support chiropractors with documentation workflows while maintaining accurate records.

The role requires a high school diploma or GED and at least 6 months of medical administrative experience, plus strong communication and organizational skills.