Patient Experience Coordinator

Excelsia AMM; Chester (Delaware County); On-site; USD 36,000 - 48,000; Full time

Job summary

Excelsia Injury Care in the United States seeks an administrative professional to greet patients, check in/out, and manage front desk tasks. You will support chiropractors by preparing patients for exams, updating records, and coordinating documentation workflows.

Strong communication and organization are essential to maintain accurate schedules, handle calls, and ensure patient flow and care continuity. Minimum requirements include a high school diploma and 6+ months of medical administrative

Qualifications

• High school diploma or GED required.
• 6 months+ of medical administrative experience.
• Basic computer skills (Word, Outlook, etc.).

Responsibilities

• Greeting patients and checking them in and out with proper customer service etiquette.
• Following up with confirmation calls and no-show calls.
• Scanning and uploading paperwork to the EHR, requesting hospital records, faxes, and updating spreadsheets.

Skills

Excellent communication

Organizational skills

Multitasking

Telephone skills

Medical office experience

Education

High school diploma or GED

Tools

Word

Outlook

EHR software

Job description

Excelsia Injury Care in the United States seeks an administrative professional to greet patients, check in/out, and manage front desk tasks. You will support chiropractors by preparing patients for exams, updating records, and coordinating documentation workflows.

Strong communication and organization are essential to maintain accurate schedules, handle calls, and ensure patient flow and care continuity. Minimum requirements include a high school diploma and 6+ months of medical administrative