Compassionate Patient Care Call Specialist

Tribe513; South Carolina; Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Tribe513 in the United States is seeking a Live Answer Representative 1 to deliver extraordinary patient care over the phone. You will welcome callers, respond with empathy, and connect them to the appropriate team or triage resources.

The role emphasizes dependable, adaptable teamwork, with daily tasks like scheduling, answering questions, and handling administrative duties. You will thrive in a busy environment, ask clarifying questions, and contribute to process improvements while keeping

Formación

• Customer service experience preferred.
• Minimum education requirement: High School Diploma or GED.
• Comfortable with computer skills and typing.

Responsabilidades

• Answering calls promptly, with compassion and efficiency.
• Scheduling appointments and connecting callers with triage nurse and other departments.
• Multi-tasking during high call volumes and completing admin tasks.
• Reviewing provider schedules and entering patient paperwork.
• Attending team trainings and contributing to ongoing improvement.

Conocimientos

Empathy

Dependability

Adaptability

Multitasking

Communication

Educación

High School Diploma or GED

Herramientas

Computer skills

Typing

Descripción del empleo

Tribe513 in the United States is seeking a Live Answer Representative 1 to deliver extraordinary patient care over the phone. You will welcome callers, respond with empathy, and connect them to the appropriate team or triage resources.

The role emphasizes dependable, adaptable teamwork, with daily tasks like scheduling, answering questions, and handling administrative duties. You will thrive in a busy environment, ask clarifying questions, and contribute to process improvements while keeping