Compassionate Patient Care Associate — Clinic, Mon–Fri (30 hrs)

Duke Clinical Research Institute; Durham (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Duke Health is seeking a Patient Care Associate for Duke Primary Care in Leesville. The role provides clinic preparation, patient check-in/out, scheduling, and essential support across daily operations.

Responsibilities include entering orders, preparing charts, handling records, coordinating labs, and collecting co-pays. Strong communication and organizational skills are essential for delivering smooth patient experiences.

Qualifications

• Strong verbal and written communication required.
• Knowledge of medical terminology and telephone etiquette.
• Ability to organize, prioritize tasks and interact professionally with patients and staff.

Responsibilities

• Coordinate clinic preparation, patient check-in/out, and scheduling.
• Enter pre-visit orders and prepare patient charts.
• Manage charts/records, labs, and referrals; collect co-pays and balances.

Skills

Verbal communication

Written communication

Data entry

Medical terminology

Telephone etiquette

Organizational skills

Interpersonal skills

Education

High school diploma

Tools

Maestro Care

Job description

Duke Health is seeking a Patient Care Associate for Duke Primary Care in Leesville. The role provides clinic preparation, patient check-in/out, scheduling, and essential support across daily operations.

Responsibilities include entering orders, preparing charts, handling records, coordinating labs, and collecting co-pays. Strong communication and organizational skills are essential for delivering smooth patient experiences.