Compassionate Patient Access Specialist - Varied Shifts

Aultman Health System; Canton (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Aultman Health System in Canton, OH is seeking a full-time Patient Access Representative to support admissions, pretest, and outpatient registrations. You will secure signatures, collect financial information, perform point-of-service collections, and explain hospital policies to patients and their families.

The role requires strong communication, multi-tasking, and computer proficiency with multiple systems. A high school diploma and knowledge of medical terminology are preferred.

Qualifications

• High School Diploma or equivalent.
• Previous clerical or customer service experience preferred.
• Medical terminology certification preferred.

Responsibilities

• Update patient tracking systems with activity.
• Answer phones and route calls as needed.
• Monitor multiple work queues as instructed.

Skills

Customer service

Multi-tasking

Typing 35 wpm

Verbal communication

Office software

Attention to detail

Education

High School Diploma or equivalent

One-year hospital/medical office experience preferred

Job description

Aultman Health System in Canton, OH is seeking a full-time Patient Access Representative to support admissions, pretest, and outpatient registrations. You will secure signatures, collect financial information, perform point-of-service collections, and explain hospital policies to patients and their families.

The role requires strong communication, multi-tasking, and computer proficiency with multiple systems. A high school diploma and knowledge of medical terminology are preferred.