Compassionate Patient Access Specialist (Healthcare Front Desk)

R1 RCM; Manhattan (KS); On-site; USD 21,000 - 25,000; Part time

Job summary

R1 RCM Inc. in the United States is seeking a Patient Access Representative for Ascension Via Christi Mercy Regional Health Center. You’ll be the first contact, guiding patients through check-in across multiple systems and ensuring accurate, compassionate access to care.

This PRN role emphasizes teamwork with nurses and care teams, includes insurance verification, co-pay collection, and flexible hours. No healthcare background needed—we provide training and a solid path in healthcare

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Willingness to learn across multiple computer systems.
• Background check, drug test and vaccination requirements may apply.

Responsibilities

• Provide exceptional customer service at check-in across multiple systems.
• Answer phones and collect accurate patient information quickly.
• Minimize delays in registration to support timely access to care.
• Build trust with patients during stressful moments.
• Navigate insurance plans, enter demographics, and collect co-pays.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in the United States is seeking a Patient Access Representative for Ascension Via Christi Mercy Regional Health Center. You’ll be the first contact, guiding patients through check-in across multiple systems and ensuring accurate, compassionate access to care.

This PRN role emphasizes teamwork with nurses and care teams, includes insurance verification, co-pay collection, and flexible hours. No healthcare background needed—we provide training and a solid path in healthcare