Compassionate Patient Access Specialist (Evenings/Nights)

R1 RCM; Oshkosh (WI); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative in Wisconsin to provide fast, compassionate access to care at Ascension NE Wisconsin Mercy. You’ll register patients and collect accurate information across multiple systems.

In a busy hospital setting, you’ll deliver outstanding customer service, support care teams, and help minimize registration delays. A High School Diploma or GED is required; experience in patient access is a plus.

Qualifications

• Excellent customer service experience
• Ability to work in a fast-paced environment
• Able to multitask and prioritize quickly with high attention to detail
• Willing to pass background check and vaccination requirements

Responsibilities

• Provide exceptional customer service and assist patients with the check-in process across multiple computer systems
• Answer phones and gather accurate patient information quickly
• Support timely access to care by minimizing delays in registration and answering questions with confidence
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative in Wisconsin to provide fast, compassionate access to care at Ascension NE Wisconsin Mercy. You’ll register patients and collect accurate information across multiple systems.

In a busy hospital setting, you’ll deliver outstanding customer service, support care teams, and help minimize registration delays. A High School Diploma or GED is required; experience in patient access is a plus.