Patient Registration Specialist — Compassionate Front Desk

R1-Rc; Milwaukee (WI); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative at Ascension SE Wisconsin Hospital St. Joseph's in Milwaukee. This PRN role involves guiding patients through the registration process, answering questions, and gathering accurate information with empathy and speed.

No healthcare background? No problem—training is provided as you start a meaningful healthcare career. Expect a fast-paced environment supporting patients and clinicians every day.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Healthcare experience preferred.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative at Ascension SE Wisconsin Hospital St. Joseph's in Milwaukee. This PRN role involves guiding patients through the registration process, answering questions, and gathering accurate information with empathy and speed.

No healthcare background? No problem—training is provided as you start a meaningful healthcare career. Expect a fast-paced environment supporting patients and clinicians every day.