Compassionate Patient Access Specialist

r1rcm; Ogden (UT); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. seeks a Patient Service Representative (Registration) for an on-site role at Intermountain McKay-Dee Hospital in Ogden, UT. The schedule is Sunday through Tuesday, 6:00 AM to 6:30 PM, focusing on fast, compassionate patient registration and access to care.

You will work across multiple systems to register patients, collect necessary information, and coordinate with care teams to ensure smooth patient flow and accurate data entry.

Qualifications

• Excellent customer service, communication and interpersonal skills.
• Maintains composure in a fast-paced environment.
• Able to multitask and prioritize with high attention to detail.
• Experience with patient access, medical registration, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in across multiple systems.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing registration delays and answering questions clearly.
• Build trust with patients who may be ill, anxious, or overwhelmed.
• Navigate insurance details, enter demographics, collect co-pays, and provide cost estimates when applicable.

Skills

Customer service

Professionalism

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. seeks a Patient Service Representative (Registration) for an on-site role at Intermountain McKay-Dee Hospital in Ogden, UT. The schedule is Sunday through Tuesday, 6:00 AM to 6:30 PM, focusing on fast, compassionate patient registration and access to care.

You will work across multiple systems to register patients, collect necessary information, and coordinate with care teams to ensure smooth patient flow and accurate data entry.